DeliverHealth will be performing a failover exercise on  December 12 from 10:30am EST to  12:30pm EST for the eSOne AU Region.

This activity does not entail any downtime; however the applications may disconnect and reconnect momentarily during this time. 

The eSOne environment is experiencing a service disruption.

Our engineers have mitigated a service disruption impacting eSOne that was caused by an unexpected Azure outage. A work-around has been implemented to address the primary user impact. However, as the external Azure issue is not fully resolved, users may still encounter occasional degradation. Our engineers remain engaged with the situation, and we will let you know when service is fully restored.

The eSOne service disruption remains in a mitigated state. Our engineers remain engaged, and are monitoring service status.

Our engineering team monitored the systems throughout the evening and confirmed that no additional user impact occurred. The service disruption has been resolved.