Service Disruption: Region:US - InCommand, InQuiry, InScribe, InSync, Mobile - iOS, Mobile - Android, Draft Generation, ShadowLink, ShadowPrint | October 29
Incident
2025-10-29T15:45:00.0000000Z
Service Disruption: Region:US - InCommand, InQuiry, InScribe, InSync, Mobile - iOS, Mobile - Android, Draft Generation, ShadowLink, ShadowPrint | October 29
Status: In Progress
Start:
2025-10-29T15:45:00.0000000Z
Affected Components:
eSOne US
InQuiry
InCommand
Draft Generation
Mobile - iOS
InScribe
Mobile - Android
ShadowLink
InSync
ShadowPrint
Monitoring
2025-10-29T15:45:00.0000000Z
2025-10-29T15:45:00.0000000Z
Our engineers have mitigated a service disruption impacting eSOne that was caused by an unexpected Azure outage. A work-around has been implemented to address the primary user impact. However, as the external Azure issue is not fully resolved, users may still encounter occasional degradation. Our engineers remain engaged with the situation, and we will let you know when service is fully restored.
Region
US